Category Archives: Return on Investment

Peak Amplify's latest feature release - Abandoned Callback, ensures that no call goes unnoticed, turning potential losses into opportunities.

Capture missed opportunities with Abandoned Callback and Peak Amplify

In today’s competitive market, every customer opportunity matters. Abandoned calls are not just missed connections,[...]

05
Sep

Peak Amplify is an award-winning Cisco Software Development Partner, providing software add-ons, integration and custom development for Collaboration, Contact Centre and Connectivity products.

We’ve strengthened the business value of Cisco investments for clients across Financial Services, State Government, Law Enforcement, Health and Aged Care.

Let’s discuss what can be achieved for your organisation today.

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Peak Amplify Launches Wallboard for Webex Contact Center (WxCC): Real-Time Insights to Boost Customer Experience and Agent Performance
Case Study :Transforming Customer Experience at New Enterprise Stone & Lime Co., Inc. with Peak Amplify
Peak Performance: Introducing Real-time Colour Alerting for Dynamic Call Management in Peak Amplify
Unlock Incredible Customer Service with Peak Amplify’s Upgraded Abandoned Callback Feature

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Capture missed opportunities with Abandoned Callback and Peak Amplify

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