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Category Archives: Contact Centre

Peak Wallboard for Webex Contact Center
Peak Amplify Launches Wallboard for Webex Contact Center (WxCC): Real-Time Insights to Boost Customer Experience and Agent Performance

At Peak Amplify, we’re committed to delivering innovative solutions to help organisations manage customer experience[...]

11
Nov
Dive into Cisco's Webex Calling: Uncover its Benefits, Features, and Master the Platform with our Comprehensive Overview
Exploring Webex Calling by Cisco: A Comprehensive Overview

Delve into Cisco’s Webex Calling: Discover its Benefits and Features, and Master the Platform with[...]

25
Oct
Discover the advantages of a Cisco UCCX Wallboard: Enhanced call center performance, real-time insights, and improved customer service.
What are the benefits of a Cisco UCCX Wallboard?

Cisco Unified Contact Centre Express (UCCX) is an industry-leading, robust, secure solution for mid-sized contact[...]

26
Jul